I love the selection of products.
I love the selection of products.
By Laura G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 585 reviews with 5 stars · Clear filters
I love the selection of products.
By Laura G.
ITS EASY TO CUSTOMIZE BOXES EVERY MONTH. MANY CHOICES TO PICK FROM EVERYTHING IS SHIPPED QUICKLY AND NEVER ANY DAMAGE
By Dione
I love getting to choose from my favorite brands.
By customer
Love products
By Deena B.
I love that we're able to customize our monthly box and am always happy with the sample options.
By customer
Customer service is great. I received a response quickly and everything was resolved.
By Jennifer R.
So far, my experience with Birchbox has been great! I’ve had a few issues with packages not being delivered to my home address, but those problems were resolved quickly. I’m usually very happy with the product selections each month, except when some items are out of stock. I try to submit my monthly choices as early as possible so I have a better selection of products to choose from.
By Karen
Always a good experience with birchbox. Website easy to navigate, staff very helpful and quick with their response, and always a great variety of products. I ve been with this company over 10 yrs and never had a bad experience.
By roadrunnr1019