Sunday, November 8, 2026 · Customer reviews of US businesses
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1,133 reviews
BirchboxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 585 reviews with 5 stars · Clear filters
I had a problem in that I moved and my Birchbox went to my old address, but apparently never got forwarded. My subscription was a gift, and I expressed to BB support that I didn't want my cousin to have to pay for a box I never received, and they INSTANTLY said, "No worries! We'll gladly extend your gift subscription an extra month to make up for it!" I was so impressed and delighted. Thank you!
By Monica R.
The service I have received has been nothing short of EXCELLENT! I had an issue,and it was dealt with promptly . The representative was courteous,professional, and met my needs 100%.
By Shannon P.
I'm not very into putting on makeup or fussing over my hair so I was reluctant to join birchbox, but I love it now. I've already found a great new shampoo conditioner and some other cool stuff along the way. It's great to get samples so stuff I would never buy normally and see if I like it. Like who knew that cc cream was a must have! Thanks birchbox!
By Meagan
I love my Birchbox purchases- the items are quality and the shipping is fast...the free gifts are always appreciated! Highly recommended
By Jodie Fox C.
so fun getting each month and trying new stuff, I am a product freak so this is so perfect for me
By Robin
I recommend Birchbox to all my girlfriends and nieces and nephews for their girlfriends. What an excellent way to get such quality goodies!
By Lori B.
Birchbox is great! I love receiving new samples in the mail each month. All products are of excellent quality! I've recommended to all my friends and family and even had 2 friends sign up. Thanks for being a great company!
By Sarah I.
Birchbox is an awesome monthly treat for yourself. The products are amazing too!
By Danielle P.
