Great selections
Always very happy with my selections and choices.
By Doreena
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,133 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 585 reviews with 5 stars · Clear filters
Always very happy with my selections and choices.
By Doreena
I love every single one of my boxes. Birchbox is the only subscription box I know of that allows customers to select all of their choices. I have been a subscriber for 13 years and I look forward to receiving my box every month!
By Kirsten
When I have a problem with my order, there are quick answer..
By customer
Good range of products
By Kamalen
Birchbox has been a wonderful way for me to explore many different types and brands of beauty products that I normally wouldn't have the patience to shop for! On occasion, they have substituted different items than the ones I've chosen, but it's always been a fair trade. My box comes on time monthly, and I always receive an e-mail reminding me to customize my box.
By Lissa Renee D.
I believe that I have been a customer of Birchbox since the very first box and plan on being a customer until I die. The boxes just keep getting better and bigger. When they reset everything years ago they added customization and the quality of the products are outstanding
By Pamela
Love getting a happy every month full of great new products to try🫶
By customer
I enjoy getting the high end samples and am very satisfied with products
By Theresa