I love being able to choose the samples…
I love being able to choose the samples that I wan instead of getting things I will never use.
By Barbara
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 585 reviews with 5 stars · Clear filters
I love being able to choose the samples that I wan instead of getting things I will never use.
By Barbara
I love having something that I have selected to look forward to!! I love the options any other issues I had resolved timely and professionally
By Persephone M.
Options to choose products and boxes are received monthly again
By Kathryn
Love the brushes I just got.
By Nancye K.
The value of the items I received was so much higher than the price I paid.
By KATHY P.
Love love love
By Alyssa
Always happy with my products. Like that I get to choose what I get.
By John S.
Amazing customer service, fast and friendly. Nice products to try out with fair prices for the monthly box. I highly recommend this monthly subscription ☺️
By Pastel K.