Biolife Plasma ServicesReviews of biolifeplasma.com

Biggest waste of time, was there for two hours signing up and going through their process, only to be told after two hours that I couldn't donate. Something they could have told me in the beginning. Everyone that asks me about them I send them elsewhere to donate. I do my best to redirect there business.

Nowadays it seems this organization is an accomplice for the government; asking donors to bring social security cards, DL's, proof of citizenship and proof of physical address. Many people who come here do not even live where they say they live, but of course they receive their plasma (illegal); then others cannot disclose address due to legal reasons and protection, and those cannot donate and are banned by the law (illegal and discriminatory). The young ladies have not "tact" in many cases, causing people horrible bruises for days. They never answer the phone and there is never a real "general manager" on site. The information they collect, although they say they do not share it, they do share it with other governmental institutions. Also, one nurse had to try my veins 3 times, leaving me with bruises in my arm for days, which they questioned the nature of, really? You have to insert the needle 3 times to get a good spot? and I heard this happens all the time. What does the Health Department do about it? Do not fall for the money, be aware and wise on decisions involving your personal information to ANY entity, institution, organization, individuals. Do not be naive. My suggestion only.

Waited forever to get un stuck . The new girl training needed help everyone stood around and watched her struggle.

Most of the staff here is great to work with, but then there are some of the nurses that need lo learn how to interact with donors.

I would not recommend choosing this company for your plasma donation. They invited me because they were offering a small amount more for new customers. When I did the math it was only $75 more for 8 visits at the Beaverton location and only $25 more for 8 visits to Vancouver. This is compared to octapharma which I would recommend. BioLife makes you feel like a cattle being herded and branded. It has a real stuck up yuppie West side type of worker there. Generally condescending approach and borderline offensive questionnaire and check in procedure. Will not be returning. To boot you have to fight highway 26 traffic after leaving a bad experience

Employees are very kind and helped me through the donating process because I don’t do well with needles. But they shorted me $100. I referenced a friend and we went in together for her 2 sessions she needed to complete, the website and employees confirmed she only needed to go twice and tell them I was her reference and I would get the $100. I went to donate 5 times total. I stopped donating when I called and asked why I hadn’t gotten the $100 yet and the lady on the phone said management would call, they never did. So I went in to ask and they just sent me to management and then the nurse and the nurse told me my friend would have to go a third time for me to receive the $100, he didn’t know why and told both my friend and I that all of our donations were complete and good and nothing was actually wrong, the system just messed up and there was no way to fix it. To give context, I was a college student athlete and was banking on that $100 to be my gas money for my drive home because I lived 4 hours away from school. I just think there should be a better fix if someone is not getting the money they were promised from the website and the employees, instead of saying my friend has to donate a third time and it should make the payment go through but other than that they can’t do anything.

Employees are friendly & helpful. The app is ridiculous! Sometimes it works & sometimes it doesn’t! Why???? In this day and age for a company as large as BioLife to not have a user-friendly app and one that can always be accessed is very disappointing. I don’t understand why their app keeps saying that my token doesn’t match. I only put in the numbers they send me in my email. After trying several times it locks me out for a while. I know I’m getting their code right because I write it down. Guess they don’t want me to donate because I can’t make an appointment.

Is it me or is biolife pumping more plasma but paying less? I've been donating for over 8 yrs and am getting less then when I was 8 yrs ago. And the amount of plasma they pump is higher then before, but I'm making Less I mean I still do it to help those in need but inflation is high and I can use more pay I hope bio life looks into paying more.