Monday, November 9, 2026 · Customer reviews of US businesses
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1,093 reviews
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Biolife Plasma Services is listed under Hospital & Emergency.
Biolife Plasma Services (biolifeplasma.com) has 1,093 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
1,093 approved reviews, newest moderated first
They need more staff or not take as many appointments. My appointment was at 4:50 pm and it is now 6:24 and I’m still not donating. I’ve been sitting in the chair now for 30 damn minutes..waiting!! DO NOT GO TO THIS ESTABLISHMENT! Time wasted and most of the employees lolligag!!!! Not worth the money they pay🤬
By Lisa W.
Jennifer in the nursing department was amazing she made me feel comfortable during my physical was friendly and funny! She was very helpful and informative.
By Mass K.
I gave one star because I signed up on line an no where on line did it say bring your social sec card, I didn’t bring mine I had my drivers license my Medicare card I am 68 but I thought I had my SS card but I didn’t, so lady had me put my SS number in commuter an she said some 3rd party would check it out, in the mean time I gave address ph number by that time 3rd party had checked my SS number an verified it, I went to another computer an they started asking questions about allergies, have you ever fainted, an for some reason they asked several questions about being in Ireland,???? Answered all those then had to see a nurse who went over my answers with me an the first five questions about HIV an Ireland where I answered No she claimed I answered yes then she said that’s why were going over this ,then she asked about my allergies told her about my allergy to latex gloves an latex powder that was opening she needed to eliminate me she said they may have latex gloves an since I was allergic to them I couldn’t give at this particular plasma donation but they is another down the street they would take me I said ok I understand what’s going on ,an can I get all my personal info erased off computer the nurse who eliminated me said no it has to stay in case I come back , asked why would I come back ,you all also have one of my finger prints ,but I was worried about my SS number an since I will not be donating at that Plasma place they don’t need all my private info, so she let me speak to the manager who was very nice an told me the FDA wants them to keep all my info so I left with manager saying she would call corporate an ask them about removing my info an I called the FDA to see if what she told me was true,,waiting on call back from FDA now other then that they were very professional an place was very clean, impressive place , but I think thy need to give test first before they get all personal info then if person passes , then sign them up .
By Antony F.
I gave one star because I had to… Don’t go here if you have tattoos on your arms because they will deny you. I went and made the appointment and nobody said anything and I went to my appointment and they completely wasted my time and told me that they can’t service me.
By Rebekah E.
Shaunya has an impeccable bedside manner. She is an outstanding human being. L.Smith
By Level I.
Kaneia was very nice and friendly. Excellent experience.
By Ana S.
The people working there need a lot more training. They have bruises and messed up my arm pretty bad twice now and this time was the worst. The guy stuck the needle in my arm pretty aggressively and completely missed the vein. He then starts moving it around while it’s in my arm and pushing down with some force. The pain was excruciating and then he tells me he has to try the other arm. I calmly told him no thank you and that I was in alot of pain and requested to leave. I only got $20 , I know I didn’t donate the plasma because of leaving but I should have received my full payment amount for the pain I went through and the time I wasted. My arm still hurts very badly to move and it’s been over 24 hours since this happened. To top it all off the $20 I was given, I used $10 for gas and that was it , my card was later declined for a small purchase of $2 because it says it was in the negative balance when I know I still have $10 and the biolife app tells me I have $10 left. Overall it’s a very unprofessional company and I would rather see them leave the town im living in and stop ruining peoples arms for a few bucks. And yes I am well aware that no one is forcing you to show up or anything but you would atleast expect someone who is putting a needle in your arm to be professional and not just some kid laughing and joking the whole time he’s putting a needle in your arm. All I know is that if I ran biolife I would still pay the full amount to customers that have been through a lot of pain trying to donate and then refuse service after. It only makes sense. 🤦🏻♂️👎🏻🤷🏻♂️
By Briar H.
I went there and waited for many hours for the nurse to deny me because she didn’t have the dosage of my medication which she could’ve looked up very easily! I have AB+ plasma which is very rare but I guess they don’t need it that bad! Do not recommended the Eau Claire location EVER!
By emily
