Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
377 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bindertek, Inc. offers top quality binders, office supplies, shelving, storage, briefcases and archiving for the office and home. With Bindertek you get quality, lasting document storage systems for your home or business office, including signature Bindertek Binders, with our Lifetime Binder Ring Guarantee. Need help organizing? Speak to an organization specialist today. Call Bindertek at 800-456-3453 for your organization needs.
Bindertek (bindertek.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 48 reviews with 4 stars · Clear filters
Received a damaged file cabinet from Bindertek; that's the bad news. The good news is that a) they sent a new one out right away, b) they didn't wait until the old one arrived back before they sent it out, c) they took half off the price for my trouble. I would definitely use them again.
By Brian
Response from Bindertek· Aug 15, 2016
Hi Brian, Thank you very much for your business and understanding regarding the damaged Cabinet! Kind Regards, Bindertek Customer Service
Wish they would have been wrapped and protected better in shipping. they didn't arrive in perfect condition.
By John B.
Response from Bindertek· Aug 15, 2016
Hi John, Thanks so much for the great review. We're glad to hear that you are enjoying your Bindertek Metal Binder - I hope that it gives you years of great use! Kind Regards, Bindertek Customer Service
I love the binders and index tabs. When I got a set of the wrong binders, customer service took care of it immediately, and replacements were in my office within days. The only reason I listed 4 stars instead of 5 is because the shipping costs seem awfully high. If they brought the shipping costs down to the rates I pay at other websites / catalog companies, then I would give them 5+ stars!
By Fred K.
Response from Bindertek· Aug 15, 2016
Hi Fred, Thank you very much for your business and feedback. We're a small business and really depend on our customers to help us improve our products and service. I am glad that we were able to correct our error and earn 4-Stars! Kind Regards, Bindertek Customer Service
Bindertek helpful and prompt.
By Code
Response from Bindertek· Jul 15, 2016
Good afternoon, Thank you very much for your business and the four stars! Kind Regards, Bindertek Customer Service
I placed my order and the next day, a sales rep. called to say the color I ordered had been discontinued. They sent my order quickly and I appreciated the personal touch instead of an email saying "sorry, your order cannot be filled, please try again"!!
By Code
Response from Bindertek· Apr 25, 2016
Hello, Thanks for your purchase and for the great review. We are a business that believes in providing the best service we can. I am glad we could help! Kind Regards, Bindertek Customer Service
Nice binder - almost too nice. Just needed something to carry 8.5x11" photos. (Not much out there that opens horizontally/landscape rather than portrait.) This binder is fairly industrial in strength and has serious rings. They could make a step down for me to help with cost savings. Also didn't have a choice in timing on shipment -- took over 2 weeks. I'm used to most supplies in this category arriving in 2-5 business days.
By Landscape P.
Response from Bindertek· Feb 22, 2016
Hello Christianna, Thank you very much for your order and for your valuable feedback. I know that it is disappointing when you receive something later than expected! It looks as if the order you placed on the 20th was delivered just six business later - I am very sorry if there was any confusion. We are located in Massachusetts and Ground Service to you in Texas is 5-7 business days. We do offer expedited shipping services if you ever need it faster in the future. If you ever have any questions about delivery time or anything else please call us anytime Monday-Friday from 8:30am-5:00pm EST at 1-800-456-3453. Thank you again for your time - we truly appreciate it! Kind Regards, Bindertek Customer Service
Excellent job
By Ck
Response from Bindertek· Feb 15, 2016
Greetings, Thank you very much for the great review and 4-Stars. We hope that you enjoy the Italian Clipiola Paper Clips for many years to come! Kind Regards, Bindertek Customer Service
I liked it Good product
By Sam brown C.
Response from Bindertek· Jan 27, 2016
Hello Sam, Thank you for the 4-Stars and your order. We appreciate it! Kind Regards, Bindertek Customer Service