BindertekReviews of bindertek.com

Response from Bindertek· Sep 29, 2016

Hi Robert, Thank you very much for your order with Bindertek and for taking a moment to share your thoughts here on Trust Pilot. I am very sorry to hear that UPS damaged the package two times! I am unsure if you have called us to let us know - I will reach out to you today to see what I can do to help. Kind Regards, Sandra Stevens Bindertek Customer Service

Response from Bindertek· Sep 28, 2016

Hi Gregg, Thank you very much for your order and the 5-Stars! Bindertek Customer Service

Response from Bindertek· Sep 28, 2016

Hello Katherine, Thank you very much for your business and the 5-Stars! We work hard with our preferred shipping carrier to ensure that items are delivered to our customers in the same good condition they left us in. If ever something happens while your items make the trip across the country please do let us know so that we can take care of issues right away! I will reach out to you today to see if I may replace that dented Binder for you. Kind Regards, Sandra Stevens Bindertek Customer Service

Response from Bindertek· Sep 28, 2016

Hi Theresa, Thank you very much for your order with Bindertek. I am very sorry for not meeting your expectations. We buy and manufacture items all over the world to offer the highest quality items to our customers and that sometimes leads to out of stock items. We do make sure that any out of stock items are noted on our web site. We also (as real human beings) send out Emails or make calls to each customer to make sure they are aware of any delay. We hate when items are out of stock and apologize for the delay. We try to be respectful of our customers time and honestly I have never had anyone wish we contacted them more often. We're a small business and rely on customer feedback to always improve our service - so thank you very much for it. As expected the Binders are being received and your new Red Binder should be out to you this week. Kind Regards, Sandra Stevens Bindertek Customer Service

Response from Bindertek· Sep 28, 2016

Greetings, Thank you very much for placing your order with us and for the 5-Stars! Bindertek Customer Service

Response from Bindertek· Sep 27, 2016

Hello, Thank you for your order and for the 5-Stars! Kind Regards, Bindertek Customer Service

Response from Bindertek· Sep 27, 2016

Greetings, Thank you very much for your business and for taking the time to leave us 5-Stars! We're so glad to hear experience was a good one. Kind Regards, Bindertek Customer Service

Response from Bindertek· Sep 12, 2016

Greetings, Thank you for your order and the 5-Stars! Kind Regards, Bindertek Customer Service