BilloReviews of billo.app

It has been great. I’ve learned a lot about creation and how large my imagination can get. I highly suggest being patient and keeping things simple and you will find Billo is as good as it gets.

Great for creators. I’ve been a creator on Billo for about a year and have had a great experience. It’s easy to apply to create content for brands, they have a good variety of brands, and the process of uploading content is easy. Payment is always made on time and customer support has always gotten back to me same day to resolve any issues.

Great for new creators! The pay isn’t as great but good for getting experience!

Awful awful support. You will wait days, if not an entire week to hear back from customer service on time sensitive projects that affect everyone involved. This goes for both the creators and the clients. I’ve never seen anything like it. I don’t know if they simply don’t care or they need to hire more reps, but I’ve never seen customer support this bad. They also overcharge brands like crazy for videos that should normally just go to the creators. Just go to Upwork.

As a content creator, I’ve found the Billo app to be an absolute game-changer. The platform makes it incredibly easy to connect with brands and create video content from the comfort of your home. What I love most about Billo is the simplicity of the process: you browse the available campaigns, apply for the ones that interest you, and once approved, you get to work your creative magic. The variety of brands available is fantastic, and it keeps things fresh. You’re not just stuck in one niche; you can explore beauty, fashion, tech, food, and more. Plus, the deadlines are reasonable, giving you enough time to produce quality content. Another standout feature is how streamlined everything is. From receiving products to submitting videos, the app guides you step by step. You don’t have to worry about messy communication or complicated uploads – it’s all there in one place. Payment is also smooth and timely, which is always a plus. For any content creator looking to grow their portfolio while working with different brands, Billo is a must-try. It’s a great way to enhance your creativity, build relationships with brands, and even earn some extra income along the way!

I like the platform (although be careful when ordering because it is not made very clear how the process works), but the creators have made us great videos. That being said, their support is some of the worst I've experienced. We ordered 7 videos on Tuesday morning, and I didn't realize I needed to do them individually and did them together by mistake. We are in a bit of a rush to get the videos out for our campaigns this month. Their chatbot is terrible, and their email support is even worse. I was connected with someone who seemed helpful, but had to submit the refund somewhere internally, which seems to be a blackhole. It's now midday Thursday and still nothing has been refunded so I can order the rest of the videos and be done with this. It seems as though their entire company takes Thursdays off. After this batch of videos we will not be using Billo again.

The quality of the videos is not great. The talent pool also seems lacking, but they make it hard to search for talent as well, so you are stuck with who applies. The worst thing is they auto approve videos and they don't do refunds if you pay for packages in advance, so be careful before spending large amounts.

Working with Billo was super easy and very straightforward. We received some great videos that we are excited to use in our ads!