Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
133 reviews
Billiards KingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Authorized dealer for Cuetec, Viking, Meucci, McDermott, OB, Pechauer, and other billiards brands.
Billiards King (billiardsking.com) has 133 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
133 approved reviews, newest moderated first
The whole experience was great - easy purchase and received the item quicker than expected. We decided to upgrade to a more expensive case, and Rich was responsive and made the return easy. Love that they had lots of choices in cases - even right before Christmas.
By Angela E.
I was looking for the Cuetec Propel Ghost jump cue. I was using the authorized dealer map on Cuetec's website. I kept checking all the vendors websites and everyone was sold out. I almost gave up and saw Billiards King. Looked on the website and they had it in stock. Quick shipping and I am jumping like a champ. Thanks Billiards King!
By Trent P.
Been waiting for the Cutec wipes for a while and wasn't able to purchase until last week. Everything was fine with the package and it got here fast enough. This is my second purchase from Billiards King...my other purchase was a sapphire blue SVB Dakota Edition cue stick. You guys really did a good job with that and resolved a minor issue quickly. Only wish I had asked for the scuffing tool also, but the extension you did send works great. Rick North
By Rick N.
I bought a cue stick for my husband's birthday. The checkout process was easy and the item was shipped on time. I will make another purchase from Billiards King. 😀
By Tammy Dement R.
No company no warking
By Rasheed K.
Great product, price. Delivery could be faster. Needs improvement for inside USA.
By Floyd W.
Response from Billiards King· Oct 18, 2023
Hi Floyd, Thank you for your feedback! I try to fulfill orders as quickly as possible, but generally we ship orders within 2 business days (at the present moment - we are in the process of moving with inventory in multiple locations. Once we complete the move in a few months, we should be able to ship out items quicker). Your order was placed on a Friday, before a 3 day weekend, so it didn't go out until Tuesday. The shipping option selected was our Free Shipping option, which can take 3-7 business days as noted during the checkout process. In addition, with us being on the east coast and you being on the west coast, it takes a little bit longer for orders to get to their destination. With that said, you received your order within 5 business days. I completely understand how exciting it is to get a new cue/accessory. I'll work harder on getting orders fulfilled faster! I appreciate your constructive criticism. :)
The prices were very reasonable, shipping was quick and I had a very good experience with my purchase, definitely would recommend and will buy from them again in the future.. Thanks guys!
By Jimmy L.
I bought a mid level pool cue. The selection was great. There were no issues, payment was easy and I received a real quality cue. Shipping was fast no issues. I was kept well informed of shipping. Great experience !!!!
By Gary R.
