Brutal
Brutal, spent 275.00 at shop to get it right. Awful I will never recommend!!
By paul V.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
194 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Save up to 60% Off New bicycles on the internet for well over ten years. Longer than many bike shops near you We believe in bringing you the best deals possible
BikesDirect.com (bikesdirect.com) has 194 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
194 approved reviews, newest moderated first
Brutal, spent 275.00 at shop to get it right. Awful I will never recommend!!
By paul V.
Awesome bike. Fast shipping
By Makenna H.
2nd time I've bought a bike here, both times have been hassle free and the products arrived as advertised.
By Peter M.
Great prices with good components.
By Tim E.
My Gravity eMonster bike arrived as advertised, partly assembled and in undamaged condition. After an hour of assembly, and tightening down every bolt, I went out for a ride. The bike rides great, seems to get almost 40 miles per charge, and is just plain fun. There was a minor issue with the throttle, but Bikes Direct and Bafang are on it. The prices are really good, and e bikes are a blast...you probably need to buy one from Bikes Direct.
By Geoffrey R.
Easy to deal with and fast delivery
By Eric F.
Great service, quick delivery and great product.
By cliff K.
Great bike Great price Great service Can’t beat them
By John P.