Great communication and great…
Great communication and great packaging! Thank you!
By Thomas
Response from BikeExchange· Jul 29, 2026
Thanks Thomas! Hope you enjoy the new ride!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
147 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BikeExchange, we make it easy, safe, and smart to buy bikes online. As the leading global marketplace for bicycles, cycling gear, and accessories, we connect riders with thousands of trusted bike retailers and brands, all in one convenient online platform.Since 2007, millions of cyclists—beginners and pros alike—have used BikeExchange to find the perfect bike. Whether you’re searching for a road bike, mountain bike, e-bike, gravel bike, or kids' bike, our intuitive search tools and detailed product listings help you compare models, prices, and sellers with ease.Our mission is simple: to make buying a bike online as seamless as possible. With verified sellers, competitive pricing, expert guides, and secure checkout options, BikeExchange takes the guesswork out of purchasing a bike online. You’ll find top cycling brands like Specialized, Trek, Giant, Cannondale, Scott, and many more—ready to ship straight to your door or available for in-store pickup.We offer a wide selection of new bikes online, buyer protection and trusted payment methods, fast delivery options, and transparent seller ratings and reviews.Shopping for a bike has never been easier. Whether you’re upgrading your ride, buying your first bike, or just browsing, BikeExchange helps you do it all—quickly, confidently, and from anywhere.Join the growing community of riders who trust BikeExchange to help them find and buy bikes online in 2025. Your perfect ride is just a few clicks away.
BikeExchange (bikeexchange.com) has 147 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
147 approved reviews, newest moderated first
Great communication and great packaging! Thank you!
By Thomas
Response from BikeExchange· Jul 29, 2026
Thanks Thomas! Hope you enjoy the new ride!
Fast shipping, bike was in perfect shape and exactly as advertised.
By customer
Response from BikeExchange· Jul 31, 2026
YAY! Glad you're enjoying your new bike!
Legit and fast transaction
By Diolos L.
Response from BikeExchange· Jul 31, 2026
Legit and fast is our middle name!
The process was smooth and the costs clear. The sizing help was appreciated!
By CTS
Response from BikeExchange· Jul 31, 2026
Glad you had a good experience and always happy to help!
Item as described and ship fast. 😁👍
By customer
Great customer service and experience! Would use again!
By Stephanie
Had issue with the delivery - been trying to get in contact with their customer service. No one answers their phones, no one reached out after I left a message. no one responded to whatsapp messages, or via email/chat. There's no way to get in contact with anyone if something goes wrong. Abysmal support - if you want to risk thousands of dollars you're welcome to roll the dice with this company.
By Angela L.
Helmet was so comfortable and priced good.
By Pam