My bike purchase through BikeExchange…
My bike purchase through BikeExchange couldn’t have been any easier. Brendon led me through the purchase and payment processes. Thanks!
By Tom F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
147 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BikeExchange, we make it easy, safe, and smart to buy bikes online. As the leading global marketplace for bicycles, cycling gear, and accessories, we connect riders with thousands of trusted bike retailers and brands, all in one convenient online platform.Since 2007, millions of cyclists—beginners and pros alike—have used BikeExchange to find the perfect bike. Whether you’re searching for a road bike, mountain bike, e-bike, gravel bike, or kids' bike, our intuitive search tools and detailed product listings help you compare models, prices, and sellers with ease.Our mission is simple: to make buying a bike online as seamless as possible. With verified sellers, competitive pricing, expert guides, and secure checkout options, BikeExchange takes the guesswork out of purchasing a bike online. You’ll find top cycling brands like Specialized, Trek, Giant, Cannondale, Scott, and many more—ready to ship straight to your door or available for in-store pickup.We offer a wide selection of new bikes online, buyer protection and trusted payment methods, fast delivery options, and transparent seller ratings and reviews.Shopping for a bike has never been easier. Whether you’re upgrading your ride, buying your first bike, or just browsing, BikeExchange helps you do it all—quickly, confidently, and from anywhere.Join the growing community of riders who trust BikeExchange to help them find and buy bikes online in 2025. Your perfect ride is just a few clicks away.
BikeExchange (bikeexchange.com) has 147 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 107 reviews with 5 stars · Clear filters
My bike purchase through BikeExchange couldn’t have been any easier. Brendon led me through the purchase and payment processes. Thanks!
By Tom F.
They were great. Problem solved. I trust them
By Janine H.
Response from BikeExchange· Oct 16, 2026
We're happy to help and enjoy the new bike!
Fast delivery, bike was as described
By Ryan M.
Response from BikeExchange· Oct 2, 2026
Happy to hear it! Enjoy the new bike!
I looked for a particular bike on sale The only one available in my size was offered by bike exchange from a bike shop in Utah; they arranged the shipping I sent the money and the whole process was seamless and excellent; the bike arrived today. It took me exactly 7 days from the order to the arrival and pick up of the bike.
By Matthew C.
Response from BikeExchange· Oct 2, 2026
Yay! We're glad we could make it happen for you. Enjoy the new bike!
New to mountain biking and did so much research. I was able to compare bikes and fitment all right here on BikeExchange. I chose the Norco Charger A2 size small for its equipment, upgradability, and price. My bike came from Ski Valley Bike, Board, Ski and Skate. Luckily they repackaged it very well with extra cardboard wrapped and taped to protect my investment. Because someone at UPS on the other hand could care less. I only had one good scrape on the end of a crank arm. Not a bid deal because that gonna happen while riding. Minor assembly was required and I am riding now. Thank you BikeExchange for making this possible.
By David
Response from BikeExchange· Oct 2, 2026
Welcome to mountain biking! We have a feeling you'll love it!
Fast shipping! Bike looks great.
By Kelly
Response from BikeExchange· Oct 2, 2026
Love a good looking bike. Enjoy!
Had exactly what I wanted and super fast delivery!!! Customer service is speedy also!!!
By Jared
Response from BikeExchange· Oct 2, 2026
Happy we had what you were looking for!
Easy to search bikes and purchase.
By Bob M.
Response from BikeExchange· Oct 2, 2026
We like it when things are easy!