BigCommerceReviews of bigcommerce.com

Goodnighties Sleepwear Loved having this site for the past 7 years. Excellent technical real people support. No dumb questions. Easy to get to a real person and great support and notifications if website has a problem.

I find this very easy to use and it does everything I want it to do. Tech support is also good.

Excellent. Resolved issue within 5 minutes.

The Best! I am not a tech savvy person but appreciate all the bells and whistles offered by Big Commerce. I am learning the various features little by little and excited when I learn a new feature. Thanks so much for putting my little know how to work for me.

Our experience with Big Commerce was Great. It was easy to set up a website, use, change items and the instructions/help was very informative. I enjoyed the whole process. For our Business we needed to move to a more personalized website to handle all of our needs-Our reason for leaving. Thank you Big Commerce for Everything!

The hold time when you call customer support help desk is not even a minute most of the time, the down time is almost zero, support is available 24/7 and most importantly all the support team mrmbers whom I had the chance to talk with have ample knowledge to answer all your questions and solve most all of it in one phone call.

Un punto bueno es que tiene un precio aceptable. Pero el punto más negativo es su soporte técnico. No existe soporte tecnico en español. Al personal le falta empatía. Su trabajo parece ser enviar copias de lo que existe en la página de ayuda de bigcommerce. No todo el mundo entiende los términos que usan en la página de Ayuda. Le falta corazón para ayudar a resolver los problemas del usuario hasta llegar la solución. Seria bueno que tengan un teléfono en español para guiar paso a paso al usuario.

Like it BUT not being able to create banners for specials really disappoint me.