A lot easier to use than other big name…
A lot easier to use than other big name sites. Simple set up and easy to link to shippo
By Claire S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Cartel is an e-commerce platform that gives creators, artists, makers, and small brands from all over the world the power to open their own online stores and make a living doing what they love. Since 2005, we’ve helped people sell over $3.5 billion of their work while remaining a 100% independent company. Driven by our passion for creativity and innovation, we stand as a haven for small brands connecting their passion with opportunity.
Big Cartel (bigcartel.com) has 438 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
438 approved reviews, newest moderated first
A lot easier to use than other big name sites. Simple set up and easy to link to shippo
By Claire S.
I have thoroughly enjoyed my time with BigCartel, it has been exactly what I wanted for a website and it's been so easy to use. Plus the customer service has been great when I have run into issues or needed some help with some changes that were made during updates. So worth the price and highly recommended!
By Kristy V.
Response from Big Cartel· Jun 30, 2026
You've just made our day over here, Kristy!🤩
Very good product prints. Vibrant colors and a choice of sizes. Shipped as promised. Very good to work with
By Art
I have very limited computer experience and the anxiety of it was driving me crazy… But even starting this page helped ease the thoughts I was having… It has been so much easier than I thought, it is time-consuming like anything is, but I really appreciate all the help and how fast and easy I have gotten solutions to all my problems or questions… It’s a very versatile platform
By Kendall W.
I love Big Cartel! It's easy to accept multiple forms of payment including Pay in 4 options. They also don't charge high fees like other sites do (I'm talking about you, Etsy and eBay!) Every time I've needed help navigating the site, I am able to chat with a real person instead of fighting to get past an AI bot.
By Amanda M.
Response from Big Cartel· Jun 30, 2026
So glad to hear you're loving Big Cartel and getting human help when you need it, Amanda!✨
Great quality, and quick shipping.
By Danielle J.
Big cartel are Excellent customer service via chat & provides SSL security & easy to set up website & get custom domain, & great membership pkgs
By RnJ N.
It has been so far an amazing experience
By Sherry