User Friendly
I enjoy this platform! It is very easy to set up, and I love the Apps Center; it gives me other business features to build my business.
By Marie's Miracle B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Cartel is an e-commerce platform that gives creators, artists, makers, and small brands from all over the world the power to open their own online stores and make a living doing what they love. Since 2005, we’ve helped people sell over $3.5 billion of their work while remaining a 100% independent company. Driven by our passion for creativity and innovation, we stand as a haven for small brands connecting their passion with opportunity.
Big Cartel (bigcartel.com) has 438 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
438 approved reviews, newest moderated first
I enjoy this platform! It is very easy to set up, and I love the Apps Center; it gives me other business features to build my business.
By Marie's Miracle B.
I don't like this site because there's no way for people to find me unless I tell them where I'm at. And if somebody doesn't see my post or my ad they'll never find me on here it's not like other sites where you can literally go shopping for items. You can't punch in a person's name and find them you can't punch in an item and find it there's no suggested items to buy and it's a real bummer. They just take your money
By Annette L.
Response from Big Cartel· Jun 30, 2026
Ah, shoot! We're sorry to hear Big Cartel wasn't the right fit for you.😩 From your review, it sounds like you were hoping for a marketplace where shoppers can browse products and discover sellers. Big Cartel works a bit differently—we provide standalone storefronts that give sellers their own shop. We understand that this approach isn't the right fit for every business, especially if you're looking for a platform with built-in marketplace traffic. We appreciate you giving Big Cartel a try!✨
I absolutely love this company. Great support service!
By Karen R.
easy to use and super reliable.
By Dana C.
The interface and ease of use make running a business very user friendly!
By Marc B.
3innovative5intuitive
By Gregory A.
Fees are less then other platforms. Easy to upload products. Shipping easily imports to my pirateship.com account which I love . Super easy website to navigate. Customers have given me great feedback
By Stacy L.
I've been using Big Cartel to sell my artwork for over 10 years now and it's always stayed simple, effective and reliable. In fact, it just keeps getting better. I highly recommend!
By Anna
Response from Big Cartel· Jun 30, 2026
Anna! We love hearing this! Thanks for being with us for 10 years!🥹⭐️