Wonderful customer service
Wonderful customer service! The item I purchased arrived safely with a thank you note attached which made gifting it even more special! Will definitely be a returning customer
By Nadine Al M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
691 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Apple Buddy is listed under Shipping & Logistics in New York.
Big Apple Buddy (bigapplebuddy.com) has 691 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
691 approved reviews, newest moderated first
Wonderful customer service! The item I purchased arrived safely with a thank you note attached which made gifting it even more special! Will definitely be a returning customer
By Nadine Al M.
Perfect experience and great communication, would use again in a heartbeat.
By Ben
Ordered a product that is not yet available in Australia. Received it within a week ! Great service provided, with follow up emails. Ok, you pay a service fee, but thats the price you pay if you want something bad enough.
By Gregg V.
I was struggling to find a specific Item here in the middle east. but Big Apple Buddy was the best choice for me to get that item from the US. I liked the way of following up and the services. many thanks ... I highly recommend them.
By Zool Gamer l زول ج.
Big thanks to Big Apple buddy! Wanted a pair of Adidas trainers which weren’t available in UK. Contacted BAB and their response and service was top quality. Managed to order and receive the item in under 2 weeks! Would recommend them if you’re after an exclusive item in US.
By James
Fantastic shopping journey. Good product + rapid shipping. Great!
By COCO
They have a good quality website. The fact that TransferWise was available as a payment method, made it easier for me to trust the service. After making my order, I was properly informed about what is currently happening every step along the way. They made reliable forecasts about when I can expect the next step to be done (e.g. product arriving at their warehouse, sending the package with FedEx, etc.). I even found a personalized note in the package when I opened it. :)
By Daniel
Would definitely recommend Big Apple Buddy. They had my product in stock, dispatched it quickly and kept me informed at every stage. They couldn't have been nicer. Thank you Phillis and the gang! Tim
By Tim