Bicycle BuysReviews of bicyclebuys.com

Don’t buy from here, first I called and they said if I buy a bike it would be assembled, so I bought it and it arrived disassembled, I assembled it myself (I’ve assembled many bikes for my son and myself throughout my life) then within a couple of months the pedal is falling off so I called, they gave me attitude saying I did it wrong so I couldn’t claim warranty, I ended up just having to buy the whole part new from the manufacturer, but bicycle buys is still calling me asking me to send the same Info I already sent to them when they said I did it wrong, not a professional place, bad customer service, just avoid it and go somewhere better.

I purchased an item on Bicycle Buys. A few days later, to my surprise, I received an email asking me to pay $ 54 for shipping. I tried to contact the seller but he never answered me. I had to bring in PayPal.

I ordered Shimano rear derailleur pulleys that they advertised as working for any Shimano 8 speed derailleur. I trusted that this was correct because the picture was also identical to the existing pulleys. When I received them though, they did not match the picture and did not fit on my Shimano 8 speed derailleur. When I called anticipating they would resolve the problem, they said they would call me back and never did. Given that it is a $5 item (that they charged $6 shipping on), it is not worth my time to hound them about it, but I will not buy anything from them in the future.

Despite the poor reviews found and the 15% restocking fee I decided to give this guys a try... for which I regret. I order a wheel set which was at a great price... I end up getting on rim in good shape and the other utterly destroyed. No way this happened during shipping as the box is in perfect shape and the other rim is flawless. Good rim cam in a sealed bag with paperwork and skewer... damaged rom came in an open bag with no skewer and no paperwork. I tried to get some help from this mediocre sellers but they don't bother replying my mails... I guess they want me to send that rim back, charge me the 15% and then cheat another person. I really encourage you all to go somewhere else and save yourself from a headache and loosing your money... got further questions then mail me at danny @ sysadmin-cr.com Hopefully I can save some fellow bikers.