Bicycle BuysReviews of bicyclebuys.com

Outstanding Service! I bought a set of 700X32mm Vittoria Rubino V G2.0 tires. I looked online and saw that their pricing was much lower—between $10 and $30 less. Additionally, the price was incomparable when a 10% discount was added! I called and spoke with Kevin who was both responsive and knowledgeable. Also, the tires arrived a day earlier than expected. What more could you ask for? Excellent product, excellent pricing, and excellent service.

Don’t buy from here, first I called and they said if I buy a bike it would be assembled, so I bought it and it arrived disassembled, I assembled it myself (I’ve assembled many bikes for my son and myself throughout my life) then within a couple of months the pedal is falling off so I called, they gave me attitude saying I did it wrong so I couldn’t claim warranty, I ended up just having to buy the whole part new from the manufacturer, but bicycle buys is still calling me asking me to send the same Info I already sent to them when they said I did it wrong, not a professional place, bad customer service, just avoid it and go somewhere better.

Purchased a pair of Pearl Izumi X-Alp Summit Mountain shoes. $160 USD most everywhere I looked except at Bicycle Buys, they were $141 - 10% discount = $127.75! Great price but I have to confess their website had a mix of good and bad reviews so I was a bit skeptical. Order shipped and received promptly. The order was correct and the item was as described, new - in box. The fit was perfect. (testimonial to Pearl Izumi's quality.) At the bottom of my invoice it said: "Thank you for placing your order with us. Let us know how we served you.” They served me very well Thank you! I will come back for future purchases.

Was looking for a specific color Peal Izumi bib Bicycle Buys was the only place that had it available, pricing was great, shipping was fast. I will definetly use them again!!

Found a good price for wheelset, communication is great. Marc makes sure to confirm with me item detail, exactly what I want before shipping. That's a plus.

I spent a few weeks in search of a specific bike and Bicycle Buys website happened to show that they had it in stock. Just to be sure I emailed them via their website and received a prompt response from Marc. He confirmed they had it in stock and can ship it out ASAP whenever I am ready to place the order, which I went ahead and did. My Marin MTB arrived flawless in 5 days and the bike was pretty much perfect out the box. Great customer service! They were ready to help with any questions/concerns I had. I will definitely purchase from Bicycle Buys again!

I purchased an item on Bicycle Buys. A few days later, to my surprise, I received an email asking me to pay $ 54 for shipping. I tried to contact the seller but he never answered me. I had to bring in PayPal.

I ordered Shimano rear derailleur pulleys that they advertised as working for any Shimano 8 speed derailleur. I trusted that this was correct because the picture was also identical to the existing pulleys. When I received them though, they did not match the picture and did not fit on my Shimano 8 speed derailleur. When I called anticipating they would resolve the problem, they said they would call me back and never did. Given that it is a $5 item (that they charged $6 shipping on), it is not worth my time to hound them about it, but I will not buy anything from them in the future.