Easy COVID rapid test
I was able to easily get a COVID rapid test appointment, and the staff was very helpful. The evening hours also made it very convenient with work.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I was able to easily get a COVID rapid test appointment, and the staff was very helpful. The evening hours also made it very convenient with work.
By Patient
Setting up the appointment online was easy and everyone was very nice!
By Patient
Very helpful and great bedside manner
By Patient
I came in for a cold and had a COVID and flu test and I was out with my results within 20 minutes. Couldn’t believe it.
By Patient
Fast, professional & courteous. 😁
By Nina D.
Very impressed. professional, complete care. Thank you
By Patient
Very nice and they take time with you!
By Lori A.
Easy to book appointments. Friendly staff.
By Heather M.