Very efficient and professional,
Very efficient and professional,
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Very efficient and professional,
By Patient
On time and professional
By Brittany
Very easy scheduling. We were asked to wait in the car until our room was ready because we were there to be tested for Covid. The wait was very short. We were seen pretty much right away. We were told it took about 10 minutes for our results so we waited. Results came back exactly when we were told and was discharged quickly. Thanks BetterMed
By Patient
Excellent , efficient, and knowledgeable
By Patient
Everyone was very kind and considerate from the front desk to the Nurse Practitioner/Physicians Assistant after my COVID test! I didn’t have hardly any wait time from my arrival to being seen! I would definitely use this location again if I have any further health issues!
By Pat H.
Very good experience However do not agree with keeping my personal credit card information on file in your database. If there is a breech my credit security is compromised.
By Patient
Excellent and prompt service!
By Lisa
Great experience, efficient, welcoming, sanitary! I will be visiting again.
By Patient