Great service and excellent advice.
Great service and excellent advice.
By Richard J.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Great service and excellent advice.
By Richard J.
My experiences at BetterMed have been fantastic. No long waits, doctors & nurses are quick and efficient. Very professional and listen to your concerns as well as make sure they have your medical history. I highly recommend BetterMed. I am not one to run to the doctor for just the sniffles, when I go there is a problem, and they have always addressed them promptly without making me feel stupid for going to the doctor.
By Patient
We were told my daughters thumb was probably just sprained and she should wear it in a brace for about three days. After a week we went to see an orthopedic. She had torn the ligaments completely and needed surgery. I usually have good service but wasn’t able to take her this day. My brother brought her and I don’t know who this woman was who saw her but am obviously disappointed. Even I knew three days was ridiculous
By Susan
Very prompt and professional.
By Patient
Very helpful and quick service.
By Patient
Good doctors
By Patient
EH. nurse I saw gave off a really big "know it all" vibe. Made me super uncomfortable. Had gone to patient first earlier in the week & they gave me an antibiotic that didn't work to help with any of my symptoms. Told the nurse at Better med and she demanded to know why they gave me an antibiotic. Umm... 1. I dont know? 2. Why are you scolding ME for the treatment the woman at patient first gave me? and 3. I came here when it didn't work.. so can you give me something that works- that's your job.
By Patient
I was taken care of very well. Everyone was very kind. Definitely recommend going here.
By Patient