Gave urine sample
Gave urine sample. Was told they would notify me of results if nothing showed up so I could stop taking antibiotic. No one called. Found results on lab website myself.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Gave urine sample. Was told they would notify me of results if nothing showed up so I could stop taking antibiotic. No one called. Found results on lab website myself.
By Patient
I brought my son in because he strained a muscle in his back. The front desk was quick and friendly, the nurse who took my sons vitals was quick and friendly and the HealthCare professional was very nice, quick and friendly. A pleasant surprise for an Urgent Care on a Tuesday evening. If we need afterhours care we will definitely visit BetterMed Urgent Care in Mechanicsville again.
By Colleen G.
I was in and out of the facility within 30 minutes. Everyone was extremely nice as well.
By Patient
Simply good knowledge professionals doing a super job.
By Jeffrey B.
The staff was very helpful in getting paperwork for me to send to someone that was concerned about my visit with them.
By Patient
Professional staff. Always in and out in a timely manner. All questions and concerns always answered thoroughly.
By Patient
Nice clean place and confrontable and trustful
By Gary N.
In and out quickly. Doctors and nurses nice and efficient.
By PatientGwen