Excellent care
Excellent care, the NP was spot on with dx and feeling 100% better.
By Danette D.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Excellent care, the NP was spot on with dx and feeling 100% better.
By Danette D.
Everyone was kind, helpful, efficient
By Patient
I was seen very quickly. The personnel were pleasant.
By Linda
I came in and could hardly walk on my leg. The doctor did not even look at it. Just wanted me to have an expensive scan to check for a blood clot. He did not even take x-rays. I thought that was the first thing doctor's do is take x-rays when a patient thinks they might have a broken leg. Weeks later when the pain was still excruciating, I went to another practice and after examining me, the doctor took x-rays and my leg was broken. For three weeks I walked around on a broken leg because BetterMed did not take x-rays and find this out. I can't believe that BetterMed did not do a better job at catching this. I will not return.
By Tammy R.
feeling really bad that day and had been for several days. Explained the systems and the doctor said it will go away nothing he could do. Well it didn't go away and I had my regular yearly appoint with my family care doctor the next week. Yes, I had a sinus infection and was given an antibiotic and yes it went away and now I am fine. I will never go to BetterMed again.
By Patient
Very quick, thorough and thoughtful
By Kurt S.
Outstanding Facility
By Rowland W.
Was not pleased due to copay and treatment. Will not be returning under any circumstances. Thank you.
By Patient