I always go there
I always go there. Fast, knowledgeable.Better all around than others I’ve been to.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I always go there. Fast, knowledgeable.Better all around than others I’ve been to.
By Patient
Not cooperative about forwarding test results to our Internist
By Patient N.
My interaction with BetterMed was very good. When I walked into the facility the Staff member asked that I sign in and within 10 minutes she called me to see the doctor. The Doctor came to see me within 5 minutes and asked questions about my condition and had blood drawn. The doctor confirmed my condition and sent a prescription for medications to my Pharmacy. The whole experience was a little over half and hour and I found the staff to be very pleasant and genuinely interested in getting me the appropriate treatment. A nurse from BetterMed followed up with me about my visit two days later and advised that my blood tests had come back positive for my condition. I am very pleased with the service I received and would definitely refer friends and family to this Practice.
By E F.
Service was quick, curtious, and professional
By Chris
Nurse practitioner and staff were prompt, professional and courteous.
By Robert
Clean environment, professional staff, fast service
By Patient
Better med did a good job of diagnosing my heart condition and sending me to the hospital by ambulance.
By Tony H.
Super fast which is great when you’re feeling bad.
By Patient