Great care
Clean, fast and always great care
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Clean, fast and always great care
By Patient
class A service all around
By Bruce P.
Kind caring and very helpful would use again if necessary
By JB
Every time I have gone to Better Med, my care has been wonderful. I’m thankful for the staff taking their time to make sure they treat me correctly and diagnose me correctly.
By Jenn T.
Excellent service and care!
By Patient
Normally I have no problems with BetterMed, but the past 2 encounters we've had with one specific provider both times landed us with incorrect diagnosis....the last one nearly cost my son his life due to not wanting to xray his chest, even after I asked for one....instead just sent us on our way with a nebulizer. Ended up in the ER with severe pneumonia leading to both lungs collapsing and causing multiple other problems. Again it's just one provider that seems VERY nonchalant about her work and not thorough whatsoever.
By Patient
Great experience
By Jamie
Charges are too high from what was shown in the brochure. You should give proper and honest information to patients before providing them service.
By Patient