best in the area
We always go here for most of our emergicacre needs!
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
We always go here for most of our emergicacre needs!
By Patient
Quick and efficient! Very professional staff.
By T. V.
Such a kind and helpful staff who was very personable during my visit!
By Patient
Super fast to see my daughter for an ear infection. Diagnosed and antibiotics prescribed after 24 hours the ear infection was getting worse. All it took was a call and the PA sent a different antibiotic to the pharmacy. Amazing care and excellent service!
By Patient
I had a wonderful experience, but found out when I received my bill that because it was considered a urgent care facility insurance applied to to my deductible so I had to pay the bill 100%.
By Elizabeth A.
Easy, Fast & excellent staff.
By uncle B.
Got in very quick! It was nice not have to wait a while.
By Madison
The PA I worked with didn’t really care about me or the illness. She took my copay and recommended me to go to an ER. Funny thing is.....I didn’t go and felt better two days later. They’ll take your CoPay and turn the shoulder. I never ever write reviews but I thought this one deserved it.
By Mehryar Z.