Great service and understanding
Great service and understanding. Thank you and Merry CHRISTmaa!
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Great service and understanding. Thank you and Merry CHRISTmaa!
By Patient
Quick and efficient
By Patient
This medical center, is always professional and kind.
By Patient
I paid Double of a normal copay and was incorrectly diagnosed. Frustrating I didn’t see a doctor I filled three prescriptions and didn’t need any of it, Spent another copay a week later from patient first to figure out what actually was wrong.
By Robert H.
I know that when I go to them, they will always be able to help me. They do their best for me and my problems. The receptionists are friendly and very helpful. Kathy C.
By Kathy C.
Great experience! I was In and out within an hour on a busy Sunday morning. Quick diagnosis of strep and they prescribed me medicine and sent me on my way. Highly recommended!
By Britney
Great customer services and knowledgeable.
By Patient
I came in for leg pain that was triggered by being touched with cold things. I was given an x-ray and prednisone with no diagnosis and no way to view my X-ray. My pain hasn’t resolved and I paid 60 dollars for no answer. The prednisone didn’t help and there were no other suggestions for how to handle or treat it. I would have liked some sort of directions for next steps or at least a follow up and hope I get that next time.
By Patient