Easy to get into and easy to get out
Easy to get into and easy to get out - quick and fast. Helped me to complete my marathon by getting me the meds I needed.
By Mark
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Easy to get into and easy to get out - quick and fast. Helped me to complete my marathon by getting me the meds I needed.
By Mark
This place is crazy will never go back. They know what insurance they accept but will still run your insurance through and see you so they can get your money. Don't go here please I'd rather stay sick then go to this place I've told all my friends and family and anyone who will listen stay away from here.
By Melissa
Efficient check in. Quick service. Very good discussion with NP. Friendly staff!
By Keith
Tried to give me a vision test when I came in for pink eye... results not very accurate. Nice people though. Doc had to go back and forth between three patients, so there was a lot of waiting after being admitted.
By Patient X.
BetterMed is great. They always are there when I need them.
By Patient
I DID review earlier but happy to do it again. Our experience was excellent.....very pleased with the Staff, the facility and the expedient service. Thank you so much!!!!
By Patient's W.
We love BetterMed for their quick and thorough treatment and care!
By Patient
Very efficient check in process. Especially like the online check in. Medical staff is very knowledgeable and caring with an excellent bedside manner.
By Patient