Good Customer service
Good Customer service
By Ericka
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Good Customer service
By Ericka
There’s is nothing fast about this place... I only go bc it’s convenient to my work schedule
By Patient
Excellent! Everyone was so patient and in a beautiful mood. I can't thank them enough for still working on Christmas. Amazing experience. Everything was quick (visits, results, etc..) Will, absolutely, come back. Hopefully, I won't have to, any time soon.
By Patient
Very informatve
By tientKaren
Don’t like the idea of having my credit card on file. There has to be another way than having a person credit card on file to charge a patient. Send out a statement to the individual meaning to request payment.
By Patient Richard S.
I think they were great and friendly Staff had me in and out in no time at all. I'd recommend any one to better meds 👊👊👊👊
By Billy
First time visiting and I had a good experience.
By Patient
I love how quickly I am seen. No, waiting for hours! They are fast and friendly.
By Patient