Great experience all around
This place is amazing. They do an amazing job and I don’t know what I would do without their care when I’m not feeling great. Great NPs and Nurses!
By Steve
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
This place is amazing. They do an amazing job and I don’t know what I would do without their care when I’m not feeling great. Great NPs and Nurses!
By Steve
Always thorough, caring, and professional.
By Patient
Over-charged my credit card for patient visit by 155.00. Had to call Cigna and BetterMed to get it fixed.
By Md
Was quick and complete as well as effective.
By Charles Strong , P.
Had chills and fever. Better Med only tested for flu, which was "negative". but they said take Tamiflu anyway. After another week of no improvement, I went to ER. Flu test still negative, but did chest x-ray and urinalysis. Turns out I had a UTI. BM should have done other testing.
By Patient
Very professional and friendly experience dealing with the receptionist and nurse. The treatment I was given really seemed to help. Thank you for a trouble-free medical visit
By Patient
I went in because I have gastroparesis and I caught a stomach virus. When I arrived I had vomited 23 times in 11 hours and they got me an IV along for dehydration and to get my nausea under control. A+ from me!
By Patient
very professional and timely
By PatientLisa G.