Great place!
Great place!
By Linda W.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Great place!
By Linda W.
Awesome people! Thank you all for your help!
By Patient
My first visit, they took more money for my co-pay then they should have . He astronomical amount that they build my insurance was ridiculous. No one weighed me no one put hands on. Visit lasted five minutes for $526.
By Patient
Everyone had been sick my primary made me sicker by not being able to take me. Better med advised and understand my concerns. Spoke to as an intelligent adult without feeling the doctor was talking over my head.
By Rvamom
Everyone was friendly, helpful and you get privacy there unlike some other urgent care places nearby. Will be my go to place from now on.
By Jonathan M.
Excellent service. No wait. I signed up online. Brand new facility. Everyone was very nice.
By Patient
The nurse practitioner (Laura Sullivan) that I met with was wonderful and seemed to really care about what I was going though and the pain that i have. She knew exactly what was needed. She was wonderful.
By Donna E.
Staff was incredibly friendly and efficient. Facility was spotless and very nice inside. Staff wiped down chairs and encouraged anyone coming in the door with cough, cold or flu symptoms to wear a mask. I would highly recommend this urgent care.
By Patient