Best and very efficient
Best and very efficient. I was greatly satisfied with my visit. I'll definitely be back.
By Donna Kirkham A.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Best and very efficient. I was greatly satisfied with my visit. I'll definitely be back.
By Donna Kirkham A.
The greatest place for quick service. Love this place. Staff is wonderful. Thanks so much. Ruth Hall
By Ruth H.
A great experience! Got in quickly, was treated professionally and respectfully. The facility was clean. Sure beat going to another facility where I was told I’d have an hour and a half wait!
By Happy P.
Cool new concept of urgent/emergency care. Very nice updated facility, comfortable waiting area, no wait time with appointment, kind staff, thorough physical exam, and good practitioner!
By Patient
Very friendly and knowledgeable
By Sandy W.
I love better meds because they are quick and efficient when you enter for help! Everyone is friendly and polite.
By Denise L.
Front desk staff was efficient and friendly. The waiting room was busy so there was an hour wait before being called back. Medical staff was also efficient and friendly.
By Patient
Terrible bedside manner. Poor listener. But the facility was clean. Didn't have to wait long. Got the job done.
By Joyce K.