Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,547 reviews
BetterMed Urgent CareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Great experience. Will return if I need medical attention.
By Patient
Response from BetterMed Urgent Care· May 22, 2020
We really appreciate you taking time out of your day to share your experience with us. Hope you're feeling better!
What a wonderful facility! The staff was efficient, kind and caring. Spot-on diagnosis, too! Thanks for seeing us so quickly (we were in the middle of a 10 hour trip!!)
By Jean from D.
Response from BetterMed Urgent Care· May 22, 2020
Thanks for the review! We're here for you when you need us. 🙂
Great very clean and fast love the service and staff
By Patientl
Response from BetterMed Urgent Care· May 22, 2020
Thank you for taking the time to share your experience. We are always looking for ways to improve and appreciate your feedback.
I came in with a stomach bug or something & felt horrible that day. The check in was easy & fast. I did not have to wait long to see the doctor. The doctor & staff was awesome knowing I felt so bad. I even got medicine before I left so I didn't have to go to the pharmacy right away to pick up & could go go & get some rest. What a great team!!! I would truly recommend better meds!!!
By Patricia F.
Response from BetterMed Urgent Care· May 22, 2020
We really appreciate you taking time out of your day to share your experience with us. Hope you're feeling better!
I already completed a review but the reason for 3 stars, is because of the way i was treated by the radiology employee. See other review for details.
By Patient
Response from BetterMed Urgent Care· Apr 27, 2020
Thank you for your feedback. We are sorry that you did not have positive experience at our location. If you are willing to, please email us at [email protected] with your name, visit date and location. Our goal is to always improve our patient experience, so thank you for your time and comments.
Very quick very helpful
By Patient
Response from BetterMed Urgent Care· May 22, 2020
Thanks for the review! We're here for you when you need us. 🙂
My visit here was very enjoyable. The receiving area was very nice, the sign in was automated, the receptionist was friendly, the paperwork was minor, the physician's assistant was great, the nurse practitioner was great, the diagnosis was right and the prescribed medicine was spot on! Overall great experience! Would recommend to others!
By Barry
Response from BetterMed Urgent Care· May 22, 2020
Thanks for sharing your feedback, Barry! We hope your visit was as pleasant as possible.
Fast and friendly service. NP was right on with diagnosing my problem. Will use again.
By Patient
Response from BetterMed Urgent Care· May 22, 2020
Thanks for the review! We're here for you when you need us. 🙂
