I will come back here
I will come back here
By Patient
Response from BetterMed Urgent Care· May 22, 2020
Thank you for the positive review, we appreciate it!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I will come back here
By Patient
Response from BetterMed Urgent Care· May 22, 2020
Thank you for the positive review, we appreciate it!
I had never been to BetterMed before, but when you feel so bad on a Friday evening, I gave it a try. I was registered, seen by the NP, and sent home with an influenza A diagnosis, in less than an hour. Thank you so much for the fast service!
By Pateint
Response from BetterMed Urgent Care· May 18, 2020
Thanks for the review! We're here for you when you need us. 🙂
I was very pleased with the staff and the service. The wait time was reasonable.
By Sarah
Response from BetterMed Urgent Care· May 22, 2020
Hi, Sarah. Thank you for the positive review, we appreciate it!
Did A great job and referral to hospital ended up confirming their suspected diagnosis which could have really been serious if not found. Thanks!
By Pateint
Response from BetterMed Urgent Care· May 22, 2020
Glad we could be there for you. We appreciate you taking time out of your day to share your experience.
No long waits. Friendly and thorough staff.
By Patient
Response from BetterMed Urgent Care· May 22, 2020
Glad to hear it! We appreciate you taking the time to share your experience.
Always very pleased with the Ashland location.
By Vicki
Response from BetterMed Urgent Care· May 22, 2020
Hi Vicky! Glad to hear you had such a positive experience at our Ashland location!
😊 Quick service.
By Patient
Response from BetterMed Urgent Care· May 18, 2020
Glad we could be there for you!
Quick in and out. Diagnosis seemed accurate. Friendly staff. Efficient.
By Harry
Response from BetterMed Urgent Care· May 22, 2020
Thanks for the review, Harry! Hope you're feeling better.