Very helpful
Very helpful, considerate, and swift care. All staff were on top of their game, all wore masks, gloves and super clean protocols! Extremely pleased with the care.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Very helpful, considerate, and swift care. All staff were on top of their game, all wore masks, gloves and super clean protocols! Extremely pleased with the care.
By Patient
Quick easy COVID 19 test
By Cheyne, A.
The most professional group I have had opportunity to be served by. From telephone appointment beginning to complete and cautious reporting of the results. My wife and I are impressed! Keep up the good work.
By Ed B.
Wonderful experience!
By Patient
Went in for the COVID test, everything up to that point was well planned and thought out. But when the P.A. came in to swab our noses she used a REGULAR Q-TIP to perform the test, only swapping the nostrils. Why wasn’t she testing with the correct elongated swab for the COVID? Both our tests came back negative!!
By Barbara and Daniel K.
Too long a wait (1hour, 30 minutes) to have wax taken out of ears.
By lillian moore (ALZ P.
Response from BetterMed Urgent Care· Jul 29, 2020
Hi, Lillian. We are sorry to hear about your long wait. We will share this with the site manager. Thank you for your feedback.
Was very pleased by there care. And fast return of my prognosis. Would recommend this place to friends and family.
By Patient
Always pleasant and professional staff. Clean facility. Easy to get ahold of.
By Evelyn S.