Not only did Better Med help me with…
Not only did Better Med help me with making an appt., they also provided a swift test and results.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Not only did Better Med help me with making an appt., they also provided a swift test and results.
By Patient
I was treated with respect. The medical professionals answered all of my questions. I was in and out very quickly.
By Lara L.
Waited over one hour past my appointment time in my car on a 90 degree day. Called them twice but no response. Medical staff after I got in was great.
By Michael
Response from BetterMed Urgent Care· Jul 29, 2020
Thank you for your feedback, Michael. I’m sorry to hear about your wait and our lack of response. I know how frustrating that must be. We will share your feedback with management.
Great job and good interactions with patients Hull street location NP- Alexia ownes
By Cil Hurd - B.
Service was outstanding and associates were super
By Patient G.
I like the Better Meds on Hull St. I’ve been a couple times and like the quick service and professional service and the way your problem is handle thoroughly , the patient staff interaction is very good or can I say bed side manor
By Patient
EVERYONE WAS WONDERFUL I WILL USE THIS CENTER FROM NOW ON
By Patient
Efficient and personable. Quick and still took time to answer questions.
By Russ