Knowledgeable
Very attentive and knowledgeable to my unique disorders
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Very attentive and knowledgeable to my unique disorders
By Patient
The service is so good, and the nurse who helped me to test covid 19 is like an angel, very smart, I didn't feel any uncomfortable.
By Yafang S.
Followed great care during COVID...wonderful service and caring staff
By Patient
I scheduled a Covid-19 antibody test. It was easy to schedule online and when I arrived for my appointment, I called in. They took my check-in information over the phone and then brought inside. There was no noticeable wait. I was professionally briefed on the simple procedure and pre-screened (temperature, blood pressure). The test took less than a minute. The doctor screened me to ensure all was well and I left. The results were posted on the portal for me to privately access a couple hours later. The whole experience was very positive.
By David V.
Great experience. Efficient check in. Everyone was courteous and professional. Received prompt test results. Provider responded to my questions after the visit and was very helpful.
By Patient
As soon as i register i was placed in a room. Everyone was polite and courteous. I received the medical care. They called and follow up. Great experience. Will return if i need medical care.
By Linda T.
All the folks there are genuinely interested in your well being and treat their patients with care and concern.
By Vince T.
Ken is so nice!!
By CAREY