BetterMed Urgent CareReviews of bettermedcare.com

Really cared!!!

My most recent experience at Better Med was very good. The wait time was next to nothing. As soon as I was placed in the examining room, the nurse came in for my vitals and update on medications and reason for visit. Everyone was very courteous. I only gave a 4-star because after I had signed in at the kiosk, as I turned to sit down I noticed one of the clerical staff (receptionist) in the front area, where everyone coming in the door could see, she was slumped down/laid back in her chair as if she were asleep. Not very professional at all. I have never been in this location and seen such a site. Actually, I have never been in any physician's office where a receptionist was laid back in this way.

I always feel heard at BetterMed. The staff is friendly and knowledgeable.

Very aware staff, with excellent patient skills. Always explain everything in a language I can understand.

Great service. Went in for an occupational exam and there was very little waiting and the staff was friendly and efficient. I moved through the process very quickly.

Quick service

In general I got good care. In the specific, 1 thing was missed that may have helped. I went in with a complaint of frequent urination. The primary care giver never palpated my lower abdomin. That might have made a difference. Everything else was done well with good followup with test results and modification of treatment. The registration was quick and I was seen promptly. The procedures proposed were explained well and the reason for them was explained well. I got the call for the results of one test on Sunday, just tree days after my visit. Overall, I would recommend.

I received excellent service.