Excellent professional service and care.
Excellent professional service and care.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Excellent professional service and care.
By Patient
the only issue i have with better med is the waiting. there is never enough people to help you. you can be the only person at the location and it will still take forever for someone to help u. the people are nice and friendly.
By Patient
Response from BetterMed Urgent Care· Jun 17, 2021
Thank you for taking time to leave us feedback. We are sorry that you had a frustrating wait time. We will be sure to share it with the site manager.
Although the medical staff was very nice and courteous. The front desk was not! Very rude, didn't speak, one young lady had a bonnet on her head and didn't even greet us when we walked in.
By customer
Excellent Doctor and nursing staff. Very knowledgeable patient and kind.
By Ms. B.
very good care.
By Patient
Great service and extremely friendly staff!
By Patient
They were proficient, professional, friendly and fast. They did what they said they would do and had our reports to us the next day. They offered to help print out for us if we had trouble downloading them. They were GREAT. The office was clean, neat, bright and welcoming.
By Janet
Quickly & accurately diagnosed problem. Excellent treatment & follow-up. Highly recommend.
By Stephen H M.