Was pretty quick
Was pretty quick. Nice staff
By Patient
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Was pretty quick. Nice staff
By Patient
quick and easy
By Patient
I had a Rapid Covid test at this BetterMed location. I told the nurses I had been exposed 3-4 days prior and I got a test quick & easily! Location was empty and clean.
By Teri
Very friendly and professional staff. The PA was very thorough and knowledgeable.
By Patient
Nothing but a glorifed doctors office
By Patient
Response from BetterMed Urgent Care· Nov 4, 2020
Thank you for taking time to leave us feedback.
I appreciated the protocols in place due to covid.
By Patient
Wonderful, professional, quick service.
By Patient
Quick and easy testing. Friendly and helpful staff.
By Patient