All was good
All was good Thanks
By Patient
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
All was good Thanks
By Patient
The process was easy and pretty painless for the most part (no pun intended). I did have to wait in the exam room a bit longer than I anticipated.
By Patient
fast and safe
By Patient
Staff and Dr were timely, efficient, professional, and kind!!!
By Patient
BetterMed was efficient, informative and friendly throughout the procedure for my recent COVID test. i was very impressed!
By Patient
Fast and efficient. Grateful for that.
By Delinda M.
very nice, very clean, and spacious
By Patient
Too much waiting time We were seen 35 mins past our appointment time.
By Patient
Response from BetterMed Urgent Care· Nov 4, 2020
Hi there, we apologize for your long wait time and any frustration you might have experience. We appreciate you taking time to leave us feedback.