Very helpful
Very helpful, little wait time and the practioner took care of the problem. I was very satisfied with the service we receiced from check-in to discharge.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Very helpful, little wait time and the practioner took care of the problem. I was very satisfied with the service we receiced from check-in to discharge.
By Patient
BetterMed at Fredericksburg was great. The appointment process was smooth, and we only waited in the room 5 minutes before the nurse came.
By Patient
Customer Service is my pet peeve and it was off the chain. Need more places like that
By Carolyn
I was apprehensive about taking a test but from scheduling online to the actual test this was a dream. I have recommended you all to multiple other people. Staff was friendly and attentive. There was a bit of a wait but the staff explained how they were doing the tests and keeping everyone safe so I was fine being patient.
By BebePC
I visited BetterMed for a rapid response Covid test. My appointment was handled on time. The two BetterMed staff members I interacted with were both professional and friendly. I have recommended BetterMed to several people.
By Patient
BetterMed was very organized with appointments and follow-up consultations. Everything was efficient and everybody was knowledgeable and personable.
By Pam
Quick, polite, great service.
By Kathy
In a tenuous time for everyone, BetterMed Urgent Care has implemented safe systems and kept the care of patience as the centerpiece of it all. Thank you.
By DRD P.