I have never encountered a more…
I have never encountered a more friendly staff. Everyone I encountered and interacted with was pleasant and professional.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I have never encountered a more friendly staff. Everyone I encountered and interacted with was pleasant and professional.
By Patient
Very Pleased.
By Patient
Very happy with the way the staff performed
By Patient
Very professional. Good fast service and follow up. Love the staff and NPs!
By Hilton H.
Personnel were knowledgeable, friendly and very professional. Each person I had contact with explained exactly what they were doing and asked if I had any questions. Very pleased with your service
By Patient
Everything about this meeting and test was better than I could have hoped. The staff, as always, was superb – professional, friendly, and helpful. We are so pleased and grateful to have you in our neighborhood.
By Tom C.
Staff were helpful, supportive considering the current situation we're all experiencing with COVID-19. Testing and evaluation was quick and efficient.
By Fyiad
So fast & staff was so nice!
By Patient