The staff was great
The staff was great. I had to wait a few minutes to get checked in which was fine they were a bit busy. Once I got to the exam room everything went quick and got the treatment I needed.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The staff was great. I had to wait a few minutes to get checked in which was fine they were a bit busy. Once I got to the exam room everything went quick and got the treatment I needed.
By Patient
Quick and helpful. Also very friendly.
By Mary-Grace G.
Everything as promised. Very professional and timely. No reason to go anywhere else!
By Patient
Quick and Safe. Great visit
By Patient
Always excellent service! I will continue to go here and will recommend this location to everyone I know.
By Patient
Great place and friendly staff. Thanks for all your help😁👍
By Patient
Excellent, professional and courteous staff from the moment of first contact until I walked out of the door. Very clean and inviting environment. Have gone many times and each time is better than the last. Highly recommended!
By Patient
Very organized and nice attention.
By Patient