Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,547 reviews
BetterMed Urgent CareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
My experience at BetterMed could not have been better. The staff was friendly and knowledgeable, their COVID-19 protocols were great and made me feel safe and I was in and out in no time. Will not hesitate to go to BetterMed again if needed!
By Patient
Professional and friendly service and great staff.
By Patient
The staff at BetterMed was so helpful to me in monitoring my COVID status. I came in twice for testing. The second time I had symptoms and did the rapid test which was negative. But the PA took extra time with me and recommended a PCR test to be more confident in the outcome. He prescribed an antibiotic in case my test came back negative that I'd gave something to take to get better. My PCR test was positive - they called very quick to let me know i was positive and saved my family from being exposed over the holidays. THANKS BETTERMED!
By Blair H.
Went in for a possible sinus infection, and was tested for Covid and Flu. Glad tbey did.I was treated with kindness and found out i had flu B. Very helpful staff.
By Sharon T.
Quick, thorough service
By Mark
Professional, on time, knowledgeable, helpful, friendly. A very positive experience.
By Ellen G.
From the start, everyone at Urgent Care was friendly, sensitive and caring. I can’t say enough positive about them especially when the word positive is not always great. These are kind and professional people. Bless them
By Robert
I went in to find out how to get a Covid test. I explained that I am a teacher and had a sore throat and other symptoms. I needed a test to go back to school. They tested me right away.
By Jamison
