Very nice people there and efficient…
Very nice people there and efficient process. Short wait to be seen and Doc’s/ PA’s listen
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Very nice people there and efficient process. Short wait to be seen and Doc’s/ PA’s listen
By Patient
The Pros at Better Med got me in and out in record time.From getting the appointment to pulling up and being called in within 15,to being seen by an excellent nurse immediately and then an excellent PA it could not have gone smoother. I've had 3 other Covid tests other places and Better med beat them all hands down! I went to the Short Pump location
By Terry H.
I have been to this facility twice, it is very clean, quick and the staff is always great from when you walk in to when you walk out.
By Patient
Clean facilities, super professional and kind people working there.
By Patient
BetterMed is fantastic. The staff at both locations I’ve been to are all wonderful!
By Patient
Great experience very friendly and quick!
By Patient
Great service!
By John M.
They had available appointments open that fit my schedule. They were on time and the staff was really nice. The appointment went smooth and fast and everything was done very professionally. I will definitely be going back!
By Patient