The staff was wonderful
The staff was wonderful, nothing but professional and helpful. I will be back. Thank you
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The staff was wonderful, nothing but professional and helpful. I will be back. Thank you
By Patient
Excellent staff, fast intake and thoughtful bedside manner. Meds quickly transferred to the pharmacy and already feeling better. Completely recommend this location!
By Patient
Such a clean & friendly environment Staff was so diligent and TVs in waiting rooms By far the best medical facility around !
By Patient
Very quick and informative for covid-19 check
By Jeffrey O.
I was seen quickly and sorted without issue at the front desk, including entering new insurance information. I had minimal wait time to see the doctor. The doctor examined and listened to me and referenced previous visits and made a prompt evaluation of my condition and explained the meds he was prescribing to me. The office and exam room were very clean and tidy and they had plenty of hand sanitizer throughout.
By Patient L.
Very friendly nurser and everything was super clean. Will be coming back again.
By Patient
The nurse was great, very responsive, and listened to my experience carefully to assist in finding a solution for my ailment
By Christian
GREAT, efficient, hard working, thoughtful, kind staff. They made the entire experience easy under our difficult mid flight experience. We loved the office which was beautiful and wisely designed. THANK YOU!!!!
By Karen