Best BetterMed
The facility was well organized, on time with my appointment, and the young man that administered my COVID 19 test was considerate, thorough, and very professional.
By Carmen
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The facility was well organized, on time with my appointment, and the young man that administered my COVID 19 test was considerate, thorough, and very professional.
By Carmen
Always been efficient, professional and available, thanks
By Patient
Appointment was quick and staff was very friendly.
By Patient
During this time of COVID19 when every doctor's office assumes you have it before listening to your true symptoms. It was refreshing to have someone genuinely greet you upon arrival hear you out then share that they will be able to see you for what you came for along with having to take a COVID19 test as a precaution. Negative results and received good treatment for what I came for. For that I want to say THANK YOU and keep up the good work and excellent bedside manners. You are appreciated!
By O. S. J.
Had a positive COVID-19 test. I was tested Saturday evening. My rapid test was negative on Saturday. Had a another COVID-19 test that was sent out. Called For my results on Wednesday and I was called back and informed my result was positive. No instructions were given and nothing in writing was given to me. No follow up care!!!
By Patient
Always a great visit. Everyone is so nice and helpful. Quick service.
By Patient
When I visited, the receptionist at the front desk was not wearing a mask. That is reckless and dangerous. I came to get tested for COVID, not to try and get infected with it.
By Patient
Very good service. No wait for help. Will use this service be because it is very convenient.
By John K.