Great service
Great service. Took 15 minutes.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Great service. Took 15 minutes.
By Patient
Setting up an appointment online was extremely convenient. When I arrived at BetterMed I was already checked in and was taken back to a room within five minutes of my arrival. The practitioner was knowledgeable and treated my injury quickly. I was probably in better med no longer than half an hour
By Patient
The staff and doctor understood my problem and treated me with a proper resolution. This was my first visit and I would not hesitate to go back again if needed.
By Eric O.
Great courteous staff had a excellent experience.
By Patient
Always professional and caring. We love better med
By Patient
Quick response to request for covid test for both wife and me. Very efficient.
By Billy
Great Customer Service while there and they follow up with a phone call. Very helpful!!!
By Deborah S.
Was able to sign up online for a rapid COVID test. Arrived and was promptly taken care of with results in 15 minutes. Great service and communication.
By Don